Terms of service

These Terms of Service govern your use of the Homeliven website and purchases made through our online store.

By accessing or using our website, you agree to these Terms.

Products

Homeliven offers home and kitchen appliances, which may include:

Refrigerators
Freezers
Air conditioners
Ranges
Ovens
Microwaves
Dishwashers
Cooking appliances
Other household appliances

We make reasonable efforts to ensure product descriptions, specifications, images, prices, and availability are accurate.

Product appearance may vary slightly due to manufacturer updates, photography, screen settings, packaging changes, or product revisions.

Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we will contact the customer and provide an appropriate resolution.

Orders

After placing an order, you will receive an order confirmation using the contact information provided during checkout.

We may cancel or limit an order where reasonably necessary because of:

Product unavailability
Obvious pricing errors
Payment authorization failure
Technical errors
Suspected fraudulent activity

If we cancel an order after collecting payment, the applicable amount will be refunded to the original payment method.

Pricing

We make reasonable efforts to display accurate pricing.

We reserve the right to correct genuine pricing or technical errors.

Shipping

Orders are processed and shipped according to our Shipping Policy.

Our standard processing timeframe is 1–3 business days, followed by an estimated 5–8 business days for delivery after dispatch.

We offer free shipping on all orders.

Returns and Refunds

Eligible products may be returned within 30 days of delivery in accordance with our Refund & Return Policy.

Approved refunds are processed within 10 business days after inspection and returned to the original payment method.

Brand Names and Trademarks

Third-party product names, trademarks, and logos displayed in connection with products remain the property of their respective owners.

The appearance of a third-party trademark or product on our website does not by itself mean that Homeliven is the manufacturer, official store, authorized dealer, or representative of that brand.

Intellectual Property

Content owned by Homeliven, including original website text, graphics, branding, and design elements, may not be copied or commercially exploited without appropriate permission.

Prohibited Use

You may not use our website for fraudulent, unlawful, abusive, or otherwise prohibited activities.

Limitation of Liability

To the fullest extent permitted by applicable law, Homeliven will not be liable for indirect or consequential damages arising solely from the use of our website.

Nothing in these Terms is intended to exclude or restrict rights that cannot legally be excluded.