Privacy policy

At Homeliven, we respect your privacy and are committed to handling personal information responsibly.

Information We May Collect

When you visit our website, place an order, create an account, or contact us, we may collect information including:

Name
Billing address
Shipping address
Email address
Telephone number
Order information
Payment-related information
IP address
Browser information
Device information
Customer-service communications

How We Use Your Information

We may use your information to:

Process and fulfill orders
Arrange delivery
Process payments
Provide customer service
Send order confirmations
Provide shipping and tracking updates
Handle returns and refunds
Prevent fraud
Maintain website security
Improve our services
Meet applicable legal obligations

Payment Information

Payments are processed through third-party payment providers.

Homeliven does not intentionally store complete payment card details on its own servers.

Sharing Information

We may share necessary information with service providers that help us operate our business, including:

Payment processors
Shipping and delivery providers
Website and hosting providers
Technology providers
Analytics providers
Fraud-prevention services

We share information only as reasonably necessary to provide our services, operate our business, or meet applicable legal requirements.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember customer preferences, maintain shopping-cart functionality, understand website usage, improve website performance, and support analytics and marketing activities where applicable.

Data Security

We use reasonable administrative and technical safeguards designed to protect personal information.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable business, accounting, tax, fraud-prevention, and legal requirements.